What Data We Collect and Why We Hold It
When you open an account with vv99, we collect the information you provide directly — your name, contact details, and the payment method you choose to use, whether that is bKash, Nagad, Rocket or Bank Transfer. We also collect transactional records tied to each deposit and
-
1
withdrawal so we can verify your account wallet activity accurately. On the device side, we log the browser or app session data needed to keep your login secure across both mobile and desktop. This includes your IP address, device type and session timestamps. We do not
-
2
sell your personal data to third parties. Where we share data — for example, with payment processors who handle your bKash or Nagad transfer — that sharing is limited to what is strictly needed to complete the transaction and maintain account security. Data is retained for
-
3
as long as your account remains active and for a further period required by applicable law. You may request details of what we hold by contacting our support team directly. Use of this platform and the processing of your data is subject to your local law
-
4
and the eligible regions in which the service operates.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.